Frequently Asked Questions – Rifago Industries
At Rifago Industries, we answer all your questions about custom apparel production, from MOQ and sample lead times to customization, labeling, and global shipping. Our goal is to make your clothing manufacturing experience seamless, transparent, and reliable.
What are your payment terms?
We operate on a 50% advance to initiate production and 50% before shipment. Before dispatch, we share videos of the final products for your approval. Only after your confirmation do we ship, ensuring complete transparency and satisfaction.
What is your Minimum Order Quantity (MOQ) per style or color?
Our standard MOQ is 50 pieces per style, covering multiple colors and sizes for better pricing. We can also accommodate smaller orders of 20–30 pieces on request, making it ideal for startups and small brands.
Do you provide sample production? What are the costs and lead times?
Yes, we provide samples with a lead time of 10–15 days. Sample costs vary depending on design complexity. Prices may be adjusted or deducted from your bulk order based on final order quantity.
Do you offer bulk production? What is the cost and lead time?
We handle bulk production with lead times of 20–25 days, including delivery. Costs depend on design and quantity, as each design goes through multiple production phases. Final timelines and pricing are shared after design review.
How do you ensure product quality before dispatch?
We perform strict quality inspections on every product before dispatch. Only items that pass our rigorous checks are shipped, guaranteeing that you receive the right products every time.
What customization options do you offer?
We provide a wide range of customization applications, including:
- DTF (Direct to Film)
- DTG (Direct to Garment)
- Thread Embroidery
- Rhinestone
- Sublimation
- Reflector Print
- Screen Print
- Silicone Print
- Acid Wash
- Sun Fade
- 3D Embroidery
- Chenille Embroidery
- Applique Embroidery
- Distress Embroidery
This allows you to create truly unique designs that match your brand vision.
Do you provide labeling, tags, or packaging services?
Yes, we support private labeling, including woven labels, hangtags, and custom packaging bags to enhance your brand identity.
Do you provide pattern making services?
Absolutely. We perform in-house pattern making before stitching to ensure every product fits perfectly, reducing errors and improving overall quality.
Do you support drop shipping?
Currently, we do not offer drop shipping, as it can increase costs for our clients. We focus on cut-and-sew manufacturing, handling both sampling and bulk production efficiently.
Do you ship globally?
Yes, we provide international shipping with door-to-door delivery. Duty-paid shipments ensure a hassle-free experience for clients worldwide.
Can you provide tracking numbers for bulk and sample orders?
Yes, all orders, including samples and bulk shipments, come with live tracking numbers so you can monitor deliveries in real-time.
Is the sample price refundable or adjustable?
Sample pricing depends on design complexity and bulk quantity. Any deductions or adjustments are discussed during order communication, ensuring fairness and transparency.